Refund Policy

At SkillHarvesta, we strive to provide high-quality learning experiences. This Refund Policy outlines the terms and conditions for refunds on course purchases.

1. Refund Eligibility

You may be eligible for a refund under the following conditions:

• You request a refund within 7 days of purchase
• You have not completed more than 20% of the course content
• You have not downloaded any course materials
• The course content is not as described or is technically faulty

2. Refund Process

2.1 How to Request a Refund

To request a refund, follow these steps:

1. Log in to your SkillHarvesta account
2. Go to My Courses section
3. Click on "Request Refund" for the specific course
4. Provide a reason for the refund request
5. Submit the request

2.2 Processing Timeline

• Refund requests are reviewed within 3-5 business days
• Approved refunds are processed within 7-10 business days
• You will receive a confirmation email once processed
• Refunds are credited to the original payment method

3. Non-Refundable Situations

Refunds will not be issued in the following cases:

• More than 7 days have passed since purchase
• You have completed more than 20% of the course
• You have downloaded or shared course materials
• You have violated our Terms & Conditions
• You are requesting a refund for a course you have already completed
• Technical issues on your own device (not platform-related)

4. Partial Refunds

In some cases, partial refunds may be issued:

• If you have accessed some course content
• For bundle purchases where only some courses are requested for refund
• At the sole discretion of SkillHarvesta

5. Payment Method Refunds

Refunds will be issued to the original payment method:

• Credit/Debit Card: 5-10 business days
• Net Banking: 3-7 business days
• UPI: 3-5 business days
• Razorpay Wallet: Immediate to 24 hours

6. Course Cancellation

SkillHarvesta reserves the right to cancel a course due to:

• Insufficient enrollment
• Technical issues beyond our control
• Instructor unavailability
• Legal or regulatory requirements

In such cases, a full refund will be issued to all enrolled students.

7. Disputes and Chargebacks

If you dispute a charge or file a chargeback:

• Your account may be temporarily suspended
• We will investigate the claim
• Fraudulent chargebacks may result in account termination
• Valid disputes will be resolved in your favor

8. Contact Us

For any questions about our Refund Policy, please contact us: